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Case Manager - Family Services

  • 340 Bell Street , Preston, VIC, Australia, 3072
  • Fixed Term - Full time

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

The Case Manager in Family Services supports Aboriginal families referred to VACCA’s program, working within a diverse, multidisciplinary team. This role collaborates closely with families, carers, partners, and stakeholders to provide integrated support tailored to the needs of Aboriginal children and families. Through culturally appropriate, trauma-informed practices, the Case Manager empowers families to share their stories, actively engaging them in each phase of decision-making and fostering self-determination.

About You

The role actively supports parents and families through assertive outreach, group facilitation, and strength-building in areas such as child development, safety, and financial literacy. Using coaching, mentoring, and cultural resources, the position empowers families to connect with their community and strengthen cultural ties. Through ongoing safety assessments, trauma-informed child engagement, and culturally safe spaces, the role fosters resilience and healing. Additionally, the position involves planning and leading family meetings, engaging with VACCA and external stakeholders, and ensuring families' voices guide service delivery and decision-making.

  • Requirements:
  •  Certificate, Diploma or Degree qualification in Community Services, Social work and/or substantial experience in these fields.
  •  Current COVID-19 vaccination (including booster dose, as applicable), a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence.

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5%  loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connections with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available in this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and a current resume.

We encourage applicants to view the Position Description before applying.

Please click here Download File 3 Family Services case manager PD 12 months, maternity leave.pdf to download the position description for this role. 

Application closes by Friday 21 February 2025

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and well-being of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

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