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Senior Case Worker - Family Services

  • 340 Bell Street , Preston, VIC, Australia, 3072
  • Permanent - Full time
  • Position    : Permanent - Full Time
  • Location   : Preston VIC 3072
  • Salary      : $97,377 - $101,787 based on level of experience, plus super

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

As a Senior Case Manager in VACCA’s Family Services team, you’ll play a vital role in supporting Aboriginal children and families through culturally safe, trauma-informed care. As part of a skilled, multidisciplinary team, you’ll build strong relationships with families and partner agencies to develop tailored support plans that empower self-determination and create meaningful change.

About You

In this role, you’ll actively engage and support parents through assertive outreach, group programs, and tailored strategies that build skills in parenting, child development, safety, antenatal care, and financial literacy. Using a strengths-based approach—such as mentoring, role modelling, and coaching—you’ll empower families to participate in cultural activities and community events that strengthen identity and connection. You’ll assess family safety and wellbeing, respond to changing needs, and ensure the family’s voice guides every step of the support journey. Working with children in a trauma-informed, culturally safe way, you'll incorporate play, healing spaces, and cultural tools like Footsteps to Our Future to support their growth. You'll also lead care team meetings, collaborate with stakeholders, contribute to continuous improvement, and uphold VACCA’s commitment to health, safety, and cultural integrity in all aspects of your work.

  • Requirements: 
  • Ability to work flexible hours e.g. out of hours and on weekends as required by the role
  • Certificate, Diploma or Degree qualification in Community Services, Social Worker and/or substantial experience in these fields
  • Current COVID-19 vaccination (including booster dose, as applicable), a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence.

What we can offer you

  • A supportive environment that includes a comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5%  loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description prior to applying.

Please click here Download File Senior Case Manager - Family Services - Nov 2023 (4).pdf to download the position description for this role. 

Application closes by Friday 23 May 2025

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

Apply now

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