• Position    : Permanent - Full Time
• Location   : Heidelberg / Epping
• Salary      : $100,783 - $105,349 based on level of experience, plus super

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

Be the first point of contact for Aboriginal clients at the Orange Door Hub, providing culturally responsive intake, assessment, and short-term support. Work within a multidisciplinary team to deliver safe, effective responses and connect clients with services that promote long-term wellbeing.

About You

This role delivers short-term case management and crisis support to Aboriginal clients at the NEMA Orange Door Hub. It involves intake, assessment using MARAM, care planning, and outreach, while ensuring respectful engagement and cultural safety. The position also manages client records, reporting requirements, and brokerage allocation. Working collaboratively within a multidisciplinary team, the role supports continuous improvement, compliance with OH&S and policy standards, and contributes to a culturally strong and responsive service environment.

• Requirements:
• A degree in social work (or equivalent) or willingness to work toward the qualification in line with the mandatory minimum qualifications policy, or significant lived experience relevant to the work
• Minimum two years’ experience in the Family Violence sector
• Where a degree is commenced but not completed, the salary will be fixed at Award Level 4 until successful completion
• Valid Police Check, a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities 
• Attractive salary packaging to increase your take-home pay
• 17.5%  loading on annual leave
• Access to agency vehicles for all work-related travel 
• Access to Employee support and wellbeing programs 
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connections with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islander people to apply

Applications should include a cover letter addressing the key selection criteria and a current resume.

We encourage applicants to view the Position Description prior to applying.

Please click here  The Orange Door Hub Practitioner - NEMA_.pdf to download the position description for this role. 

Application closes by Friday, 22nd August 2025

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy