Orange Door Hub Pracitioner

  • Croydon, Victoria, Australia, 3136
  • Permanent - Full time
  • Position    : Permanent, Full Time
  • Location   : Croydon
  • Salary       : $100,783 plus super and salary packaging options

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

This role is responsible for referral intake, completing assessments and responding to immediate needs for Aboriginal clients seeking support through the Orange Door Hub. The Hub consists of a team of multidisciplinary practitioners to deliver high quality, safe and effective responses to Aboriginal women, children, men and families seeking support and safety through the Hub. This role will provide short term support and refer clients to agencies for further supports where this is identified as a need. The Aboriginal Practitioner sits within a partnership Aboriginal team between VACCA and Boondarwan Wilam Healing Services and across the wider Hub with mainstream agencies. The Hub consists of a team of multidisciplinary practitioners to deliver high quality, safe and effective responses to Victorian women, children, men and families seeking support and safety through the Hub and keep the perpetrator in view. This role will work within the family and domestic violence service model, including client screening, triaging, risk assessment, crisis response, service planning and targeted intervention response.

About You

  • Demonstrated commitment and understanding for the values that underpin VACCA’ vision and purpose
  • Demonstrated knowledge of the Family Violence and Child Protection sectors and experience in working and engaging with Aboriginal families and children
  • Demonstrated knowledge and experience with intake processes and comprehensive assessments to determine needs for clients and able to formulate interventions to respond to the needs.
  • Proven skills in case management, including ability to identify goals and create a care plan, as well as experience to respond crisis situations effectively.
  • Proficient in the preparation of accurate documents and reports in a timely manner
  • Strong ability to have clear, culturally appropriate, and respectful communication skills with individuals, families, and professionals
  • Demonstrated experience in Child Wellbeing assessments and Family violence risk assessments with a knowledge of, or willingness to learn, the Best Interest Case Practice Model and the Family Violence Multi-Agency Risk Assessment Management (MARAM) Framework and the ability to put a cultural lens over these frameworks.
  • Requirements: A degree in social work of equivalent, Valid Police Check, a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5% loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume. We encourage applicants to view the Position Description prior to applying. Please click here Download File Orange Door Hub Practitioner - OEMA - L5.pdf to download the position description for this role. 

Application closes by 7 December 2025

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

Recommended jobs for you 

Recruitment Officer - Safety Screening

Preston, VIC, Australia, 3072
This role is responsible for internal safety screening and for coordinating and managing the end-to-end recruitment process.

Quality Advisor

Preston, VIC, Australia, 3072
Supports quality systems, compliance, and manages feedback to ensure confidentiality and effective resolution

Privacy and Policy Co-ordinator

Preston, VIC, Australia, 3072
Supports VACCA in embedding compliance and privacy obligations across policies and frameworks.

Case Support Worker - Targeted Care Packages

Werribee, VIC, Australia, 3030
Join VACCA in making a difference in the lives of Aboriginal families and children

Senior Key Worker

Chirnside Park, VIC, Australia, 3116
This role plays a crucial role in delivering intensive case management services for specific TCP clients. This pivotal position focuses on achieving positive outcomes for clients, aligning with case plan directions and cultural support plans for t...

Lead Facilitator - Koorie Faces

Dandenong, VIC, Australia, 3175. Frankston, VIC, Australia, 3199. Morwell, VIC, Australia, 3840
The role will lead the delivery of culturally focused group parenting session to Aboriginal and Torres Strait Islander families, parents and carers.