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Screening, Intake, Triage Practitioner - Orange Door

  • 311 Lonsdale St , Dandenong, VIC, Australia, 3175
  • Fixed Term - Full time

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

The Orange Door (TOD) Screening, Intake and Triage (SIT) Practitioner will provide support to VACCAs Southern Metro Area (SMA) Orange Door Team by undertaking a range of triage related administrative tasks, providing intake and assessment functions to incoming referrals and self-presentations of clients ensuring that individuals and families referred for support are promptly and accurately assessed, identified, and triaged.

This process is critical in enabling the timely provision of tailored services to those experiencing family violence, child well-being concerns, or other complex social needs.

About You

  • Demonstrated commitment and understanding for the values that underpin VACCA’ vision and purpose
  • A bachelor’s degree in social work (or equivalent) or willingness to work toward the qualification in line with the mandatory minimum qualifications policy or significant lived experience relevant to the work.
  • Awareness of family violence issues and the impacts on Aboriginal women children and families
  • Ability to apply flexible, non-judgmental and empowering approach to service delivery.
  • Knowledge of local family violence programs, accommodation, legal, health and community services within the region – or the ability to acquire that knowledge.
  • Ability to foster positive working relationships with other agencies and experience with shared casework, or group work.
  • Demonstrated understanding and application of Family Domestic Violence models (MARAM,), approaches, theories and practiced when dealing with clients.
  • Demonstrated understanding and application of Information sharing scheme (FVISS, CISS)
  • Requirements: Current COVID-19 vaccination (including booster dose, as applicable), a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence.

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5%  loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description prior to applying.

Please click below to download the position description for this role. 

Download File SIT (Screening Intake and Triage) Practitioner - SMA Orange Door -L4.pdf

Application closes by 31st March 2025

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

Apply now

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