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Team Leader - Family Services

  • 1-7 Langhorne Street , Dandenong, VIC, Australia, 3175
  • Permanent - Full time

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

This position is responsible for overseeing the day-to-day management of the Family Services Team in the Frankston Office and to guide, coach, supervise and support case manager in the delivery of services in a culturally appropriate and trauma informed engagement, information gathering and planning processes.

The team leaders have a key role in providing culturally safe support, guidance and mentoring to case managers in the program. It is the team leaders responsibility to advocate for decisions that are in the best interests of the child, ensuring a strong focus on connections of families to culture, kin , country and community.

The role entails some after hours and weekend work as required.

About You

  • Demonstrated commitment and understanding for the values that underpin VACCA’ vision and purpose. 
  • A Tertiary qualification in the field of social work, youth work, psychology or community services and extensive relevant experience, or a combination of experience, expertise and competence sufficient to perform the duties required. 
  • Minimum 3 years of experience
  • Demonstrated experience in working and engaging with Aboriginal families and children and experience working with children on statutory orders. 
  • Experience in working within a variety of frameworks and models; trauma informed practice, critical reflective practice, cultural imbedded frameworks, best interests of the child, child centred practice, case management principles.  
  • Communication skills, that are clear, culturally appropriate, respectful and provide consistent messages to staff, clients, community members and stakeholders. 
  • Ability to provide positive leadership and supervision within a complex service delivery environment, with a focus on support, accountability and ensuring a culture that aligns with VACCA’s values. 
  • Experience with reviewing program documents e.g. assessments (Yinga) , care plans (Footsteps to our future), MARAMS, and Case notes) completed by case managers and ensuring all documents meet audit standard requirements. 
  • Leadership and management experience in service implementation, reporting, managing brokerage, coaching, mentoring, and supporting professional development for case managers. 
  • Requirements: Current COVID-19 vaccination (including booster dose, as applicable), a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence.

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5%  loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description prior to applying.

Please click here to download the position description for this role. 

Download File Team Leader - Family Services - Southern -L6.pdf

Application closes by 6th April 2025

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

Apply now

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