Case Support Worker

  • 340 Bell Street , Preston, VIC, Australia, 3072
  • Fixed Term - Full time

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

The Case Support Worker will work alongside VACCA’s Family Services team to support the delivery of high-quality, culturally appropriate services to children, families, and carers. The role involves building casework skills by shadowing staff and, at times, supporting families on the waitlist. Support may include transport, financial assistance, and general guidance to help achieve better outcomes for families.

About You

This role involves supporting families and children through home visits, practical assistance, and cultural engagement to help improve outcomes. Responsibilities include accurately noting cases, transporting families as required, providing both written and verbal feedback on observations, and contributing to cultural events. The role also supports case managers with administrative tasks such as answering calls, sourcing information, filing, printing, and documenting meeting minutes.

  • Requirements: Valid Police Check, a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5%  loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and a current resume.

We encourage applicants to review the Position Description before applying.

Please click here  Download File Case Support Worker PD June 2025 - Northern - L3.pdf to download the position description for this role. 

Application closes by Tuesday, 22nd July 2025

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

Apply now

Not You?

Thank you

Recommended jobs for you 

Case Manager - Nugel

No Case Manager 493152 Wodonga VIC Australia 1 Birallee Pl , Wodonga, VIC, Australia, 3691 Case Manager/Case Worker, Nugel/Child Protection Permanent - Full time
Supports Aboriginal kids & families in child protection through cultural case management, safety planning & community connection

Register your details to subscribe to our job alerts

Not You?

Thank you