• Position: Permanent, Full Time
• Location: Dandenong (Frankston)
• Salary:  $50,211 - $53,679 plus superannuation and salary package 

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

The Receptionist is responsible for providing a professional and friendly first point of contact to all VACCA clients and visitors at the VACCA office.

The role is essential in attending the front office, assisting with administration and support functions to various VACCA staff ensuring smooth operation of the reception and broader office.

About You

• Commitment and understanding for the values that underpin VACCA’ vision and purpose
• Ability to provide a professional and courteous telephone and reception service to individuals, professionals and families contacting the office via telephone, email and face to face.
• Organisational skills, including time management, attention to detail and the ability to multitask and prioritise
• Ability to undertake general administrative tasks and record keeping
• Excellent interpersonal skills, such as reliability and enthusiasm
• Good verbal and written communication skills including professional phone etiquette
• Demonstrated client/customer service and the ability to respond to needs of internal and external stakeholders
• Position will be based at one location but may need to assist at times at other branch.
• Requirements: Valid Police Check, a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities 
• Attractive salary packaging to increase your take-home pay
• 17.5%  loading on annual leave
• Access to agency vehicles for all work-related travel 
• Access to Employee support and wellbeing programs 
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description prior to applying.

Please click below to download the position description for this role. 

 Receptionist Administration Officer - Southern -L1.pdf

Application closes by 28th July 2025

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy