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Senior Case Worker- Family Services

  • 340 Bell Street , Preston, VIC, Australia, 3072
  • Permanent/Fixed Term - Full Time
  • Position    : Permanent - Fixed Term Full time (June 2026)
  • Location   : Preston VIC 3072
  • Salary      : $97,377 - $101,787 based on level of experience, plus super

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

The Senior Case Manager supports Aboriginal families referred to VACCA’s Family Services, working as part of a multidisciplinary team. The role focuses on building strong, culturally safe relationships to help families identify their needs, build on their strengths, and stay actively involved in planning and decision-making. Through trauma-informed and culturally respectful engagement, the role promotes healing, connection, and self-determination.

About You

This role focuses on assertive outreach and active engagement to support parents’ sustained participation in the program. Practitioners build family strengths across parenting, safety, child development, and wellbeing through coaching, mentoring, and culturally informed case management. They provide access to cultural resources, support participation in community life, and ensure families' voices are central to all decisions. The role also involves working directly with children, planning care team meetings, monitoring progress, and fostering strong connections within VACCA and external networks—all while ensuring cultural safety, healing, and trauma-informed practice.

  • Requirements:
  • At least two years’ experience in Case Management (desirable).
  • Ability to work flexible hours e.g. out of hours and on weekends as required by the role
  • Certificate, Diploma or Degree qualification in Community Services, Social Work
  • Valid Police Check, a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5%  loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and a current resume.

We encourage applicants to view the Position Description before applying.

Please click here Download File Senior Family Services Case Manager May 2025 PD.pdf to download the position description for this role. 

Application closes by Friday, 4th July 2025

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

Apply now

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