Family Services Case Manager

  • Wangaratta, VIC, Australia, 3677
  • Wodonga, VIC, Australia, 3690
  • Permanent/Fixed Term - Full Time

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

The Case Manager’s role is to create a culturally connected and nurturing environment for families, ensuring Aboriginal culture is integrated into the program. They provide timely and effective family support services through practical outreach services through conducting regular scheduled home visits to strengthen parenting skills and respond to concerns present. Additionally, they identify cultural needs and offer information about community activities, facilitating family reconnection, when necessary, through referrals to relevant services.

About You

  • Demonstrated understanding of, and commitment to, the values that underpin VACCA’ vision and purpose.
  • Demonstrated awareness and appreciation of Aboriginal societies and cultures, and commitment to continually build knowledge of such, along with a high level of awareness of the key issues which impact upon Aboriginal communities
  • Demonstrated experience in working and engaging with Aboriginal families and children.
  • Demonstrated experience in child and family sector.
  • Good knowledge of the Family Violence and Child Protection sectors

Requirements:

  • Valid Police Check, a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. 
  • Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5%  loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description prior to applying.

Please click here Download File Family Services Case Manager -OM L4 (1).pdf to download the position description for this role. 

Application closes by 10th October 2025

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

Apply now

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