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MAKE A REAL DIFFERENCE

Senior Case Manager - Family Services

  • Chirnside Park, VIC, Australia, 3116
  • Fixed Term - Full time
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  • Position    : Fixed Term, Full Time (12 months) 
  • Location   : Chirnside Park
  • Salary       : Between $105,570 to $110,350 plus super and salary packaging options

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

Senior Case Manager sits within the Family Services team to support Aboriginal people and their families who are referred to the VACCA family services program. The position forms part of a multidisciplinary team of qualified and experienced staff from a range of professional backgrounds. The role will work closely with the parent/carer, family unit, key partners, and stakeholders to provide an integrated response to provide a family support service to Aboriginal children and families to address the identified support needs of the children and families.

About You

  • Demonstrated commitment and understanding for the values that underpin VACCA’s vision and purpose
  • Awareness and appreciation of Aboriginal societies and cultures, and commitment to continually build knowledge of such, along with a high level of awareness of the key issues which impact upon Aboriginal communities.  
  • Experience in working with Aboriginal families and children.
  • Good understanding of the Family Violence and Child Protection sectors, including working knowledge of comprehensive risks assessments such as MARAM.
  • Understanding of relevant legislation, policies, and practice frameworks.
  • Relevant work experience supporting child development, family functioning, trauma theories, comprehensive risk assessment, and service interventions for vulnerable children and their families.
  • Sound knowledge of and experience with implementing strengths-based interventions  
  • Ability to effectively engage and support families on agreed goals and tasks in a timely manner using strengths-based, culturally appropriate and trauma informed approaches.
  • Ability to complete comprehensive assessments to determine needs for families and able to formulate interventions to respond to the needs.
  • Skill to identify goals and create a plan to respond to these in a timely manner, including experience to respond crisis situations effectively.
  • Skill and ability to review assessment reports, safety plans and goal plans as required.
  • Ability to preparation accurate documents and reports e.g., case notes, incident reports, court reports, assessment report.
  • Requirements: Hold a relevant diploma, degree, or equivalent such as Social Work or Community Services field, valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5%  loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume. We encourage applicants to view the Position Description prior to applying. Please click here Download File Senior Case Manager - Family Services - Eastern - L5.pdf to download the position description for this role. 

Application closes by 16 August 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

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