Face, Happy, Head, Person, Smile, Adult, Female, Woman, Portrait, Black Hair

Join us and 

MAKE A REAL DIFFERENCE

Senior Case Manager - Family Services

  • Chirnside Park, VIC, Australia, 3116
  • Permanent - Part time
  • Position    : Permanent - Part Time 30.4 hours/week
  • Location   : Chirnside Park VIC 3116
  • Salary      : $105,570 - $110,350 based on level of experience, plus super

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

Join our Family Services team and make a meaningful difference in the lives of Aboriginal children and families. As a Senior Case Manager, you'll lead complex case management, complete assessments and family led support plans, coordinate care with key services, and provide culturally safe, trauma informed support that promotes healing, wellbeing, and self determination. Working closely with families, carers, and community partners, you'll advocate for positive outcomes and help strengthen connection to family, culture, and community.

About You

You are passionate about walking alongside Aboriginal children, young people, and families to create positive and lasting change. You bring experience in intensive case management, completing assessments including MARAM, developing family led support plans, and providing practical, therapeutic, and healing focused support. You build trusted relationships, advocate for families, and work collaboratively with community and service partners to achieve the best outcomes. You thrive in a team environment, contribute your knowledge and leadership, and take pride in maintaining high quality case practice, reporting, and records that support strong outcomes for children and families.

  • Requirements:
  • Required to hold a relevant diploma, degree, or equivalent such as Social Work or Community Services field
  • Where a degree is commenced but not completed, salary will be fixed at Award Level 4 until successful completion
  • Minimum 3-5 years of experience in case management
  • Valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. 
  • Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5%  loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description prior to applying.

Please click here Download File Senior CM Family Services Part Time PD.pdf to download the position description for this role. 

Application closes by Friday 27th November 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

Recommended jobs for you 

Business Development Manager & Service Implementation

Preston, VIC, Australia, 3072
Sitting within a purpose-led organisation, you will identify and develop new service opportunities that align with VACCA's strategic priorities and the self-determination aspirations of Aboriginal communities.

HR Administrator

Preston, VIC, Australia, 3072
As HR Administrator, you'll be part of the team that keeps VACCA's people operations running with care, accuracy, and cultural integrity.

Senior Case Manager - Family Services

Chirnside Park, VIC, Australia, 3116
Empower Aboriginal families through culture, advocacy, healing, and family led support.

Orange Door Practitioner

Frankston, VIC, Australia, 3199
Be a trusted first point of support for Aboriginal individuals and families seeking safety and wellbeing.

ASGF Regional Governance Secretariat

Preston, VIC, Australia, 3072
This role provides vital support to the Chairs and members of two ASGF Regional Governance Groups.

Case Worker - Family Violence

Preston, VIC, Australia, 3072
Walk alongside Aboriginal women and children on their journey toward safety and wellbeing.
Dress, Adult, Female, Person, Woman, Boy, Male, Teen, Shorts, Sleeve