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MAKE A REAL DIFFERENCE

Case Manager - Aboriginal Led Case Conferencing

  • Chirnside Park, VIC, Australia, 3116
  • Fixed Term - Full time
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The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

This role is responsible for delivering the Aboriginal-led Case Conferencing (ALCC) program. The ALCC is an early intervention program designed to divert Aboriginal families away from the Child Protection system and into culturally safe supports. The Conferencing Convenor is referred to Aboriginal families, including those expecting a baby, who have been reported to Child Protection. The Conferencing Convenor meets with families, helps to connect them with culturally safe services and facilitates Aboriginal-led case conference meetings which aim to support families to address child safety concerns.

About You

  • Demonstrated commitment and understanding for the values that underpin VACCA’ vision and purpose
  • Awareness and appreciation of Aboriginal societies and cultures and an understanding of the issues affecting Aboriginal people in contemporary Australia and the diversity of circumstances of Aboriginal people
  • Experience working in a client-facing role in the child and family services sector
  • Proven experience in case management, including the ability to identify risk factors and develop risk management plans
  • Ability to identify when risk levels have escalated and a consultation with Child Protection is required
  • Ability to advocate alongside Aboriginal children and families for their interests
  • Demonstrated ability in facilitating meetings and mediating outcomes with families and stakeholders
  • Strong and culturally appropriate interpersonal skills, including deep listening, compassion and the ability to effectively communicate information verbally and in writing
  • Demonstrated ability to work collaboratively with other agencies to support families to navigate and access support services Aptitude for working in computer-based client management systems
  • A proven ability to work independently and as part of a team
  • Requirements: Certificate or above in Community Services, Social work, valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5% loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume. We encourage applicants to view the Position Description prior to applying. Please click here Download File Conferencing Convenor-ALCC - Chirnside Park - L5 - Mat Cover 31 May 2027.pdf to download the position description for this role. 

Application closes by 7 June 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

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