Join us and
MAKE A REAL DIFFERENCE
Case Manager - Family Services
- Chirnside Park, VIC, Australia, 3116
- Fixed Term - Full time
- Position : Fixed Term - Full Time (6 Months)
- Location : Chirnside Park VIC 3116
- Salary : $92,286 - $99,294 based on level of experience, plus super
The Organisation
The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.
Our strength lies with our people.
About the role
Are you passionate about supporting Aboriginal children, young people, and families to stay strong, connected, and thriving? Join VACCA as a Family Services Case Manager and play a meaningful role in walking alongside families across the East Metro region on their journey toward positive and lasting change.
In this rewarding role, you will build trusted relationships with families, providing culturally safe outreach support in their homes and communities. Through a strength based and culturally grounded approach, you will help strengthen parenting, support family wellbeing, foster connections to culture and community, and link families with the services and opportunities they need. Every day offers the chance to make a real difference while contributing to stronger Aboriginal families and communities.
About You
You are passionate about supporting Aboriginal children, young people, and families to thrive. You bring strong case management experience, a culturally safe and strengths-based approach, and a commitment to building trusted relationships with families, community, and service partners.
You are organised, adaptable, and confident in developing support plans, coordinating services, facilitating meetings, and maintaining accurate records. Most importantly, you value collaboration, continuous learning, and working alongside families to achieve positive and sustainable outcomes.
- Desirable:
- Substantial experience working in the child, family, community services and/or disability services sector, including experience supporting vulnerable children, young people and families with complex needs.
- Requirements:
- A Diploma, Advanced Diploma or Degree qualification in Community Services, Social Work, Welfare Studies, Human Services or a related discipline, or equivalent demonstrated experience.
- Valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)
What we can offer you
- A supportive environment that includes comprehensive induction
- The support of regular internal supervision
- Professional development and training opportunities
- Attractive salary packaging to increase your take-home pay
- 17.5% loading on annual leave
- Access to agency vehicles for all work-related travel
- Access to Employee support and wellbeing programs
- Paid parental leave after 12 months of ongoing employment
- Opportunity to work and build connection with the Aboriginal Community and culture
- Fitness Passport - allowing you (and your family) access to any of the facilities available on this program
We strongly encourage Aboriginal and Torres Strait Islanders people to apply
Applications should include a cover letter addressing the key selection criteria and current resume.
We encourage applicants to view the Position Description prior to applying.
Please click here
Family Services Case Manager PD P10911.pdf to download the position description for this role.
Application closes by Friday 9th October 2026
We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.
VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.
VACCA is an equal opportunity employer and has a smoke-free workplace policy
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