Case Manager - Family Services

  • Chirnside Park, VIC, Australia, 3116
  • Fixed Term - Full time
  • Position    : Fixed Term, Full Time (until 30 June 2026)
  • Location   : Chirnside Park
  • Salary       : Between $88,099 to $92,725 plus super and salary packaging options

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

The Case Manager’s sits within the Family Services team to support Aboriginal children and their families who are referred to the VACCA family services program. The position forms part of a multidisciplinary team of qualified and experienced staff from a range of professional backgrounds. The role will work closely with the parent/carer, family unit, key partners and stakeholders to provide an integrated response to provide a family support service to Aboriginal children and families to address the identified support needs of the children and families.

About You

  • Demonstrated commitment and understanding for the values that underpin VACCA’ vision and purpose.
  • An ability to work in a culturally respectful and competent manner, with Aboriginal young people, their families, and communities, to ensure that cultural connections are fostered and maintained.
  • A well-developed understanding of the impact of colonisation, intergenerational trauma and other issues on Aboriginal families, children, and young people, particularly those who are involved with Child Protection.
  • Ability to apply evidence informed practice approaches including Cultural and Common Elements.
  • Excellent communication, interpersonal and organisational skills including the ability to work independently and within a small team and maintain up to date case notes.
  • Strong ability to develop trusting relationships with family’s and support families, children, and young people to set goals and work towards achieving goals.
  • Proven experience in working collaboratively with other organisations in partnership to achieve mutually agreed client/community outcomes.
  • Requirements: Certificate, Diploma or Degree in Community Services, Social work, valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5% loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume. We encourage applicants to view the Position Description prior to applying. Please click here Download File Family Services Case Manager - Eastern - L4 - Fixed Term 30.06.2026.pdf to download the position description for this role. 

Application closes by 16 November 2025

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

Apply now

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