Case Manager - Family Services

  • Preston, VIC, Australia, 3072
  • Fixed Term - Full time
  • Position    : Fixed Term - Full Time till (9 January 2027)
  • Location   : Preston VIC 3072
  • Salary      : $88,099 - $94,791 based on level of experience, plus super

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

Rooted in cultural strength and community spirit, the Case Manager walks alongside Aboriginal children and families, offering support through healing-informed and culturally grounded practice.

Working as part of a multidisciplinary team, the role nurtures connection, empowers families to share their stories in their own way, and supports self-determination through respectful collaboration with carers, kin, and community partners.

About You

The Case Manager supports Aboriginal families through culturally grounded, healing-informed practice. By building trust and connection, they help strengthen parenting, safety, and wellbeing. Families are empowered to share their stories, engage in decision-making, and reconnect with Community and Country. The role includes working with children in trauma-informed ways, leading care team meetings, and collaborating across VACCA and with external partners to support each family's journey toward resilience and self-determination.

  • Requirements:
  • Certificate, Diploma or Degree qualification in Community Services, Social Worker and/or substantial experience in these fields
  • Valid Police Check, a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence 
  • Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5%  loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description prior to applying.

Please click here Download File Family Services Case Manager- October 2025 .pdf to download the position description for this role. 

Application closes by Friday 21st November 2025

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

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