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Join us and 

MAKE A REAL DIFFERENCE

Client Services Strategic Advisor

  • Preston, VIC, Australia, 3072
  • Fixed Term - Full time
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The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

This position will work across South and Gippsland Client Services to enhance VACCA’s response to the Aboriginal community and strengthen the capacity to develop innovative, culturally responsive programs and systems, increasing regional alignment with the implementation of VACCA practice frameworks and processes, strategic objectives internally and with stakeholders, input to program development plans, review of current agreements, reporting, performance measures and evaluations.

The focus of this specialist position will be to integrate culture and healing practices into all aspects of service delivery, and to realise the aims of Cultural Therapeutic Ways .

About You

  • Leadership skills and experience pertaining to the working and engaging with Aboriginal families and children in the child and family sector, with proven experience in motivating, building capacity, innovation and initiative whilst observing cultural sensitivity
  • An understanding and awareness of Aboriginal communities across Southern and Gippsland regions and the issues facing Aboriginal children, youth and families today
  • Demonstrated experience in program implementation, service planning and delivery including monitoring, evaluation and maintenance of standards.
  • Strong organisational abilities and interpersonal and communication skills including the capacity to negotiate and work effectively with a range of individuals and organisations so that organisational and program objectives are achieved. 

Requirements:

  • Tertiary Qualification and/or relevant experience in the Child, Youth and Family services
  • Experience working in an ACCO will be desirable
  • Valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5%  loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume. We encourage applicants to view the Position Description prior to applying.

Please click here to download the position description for this role. 

Download File Client Services Strategic Advisor-Southern Division-SPM1.pdf

Application closes by March 13, 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

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