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Join us and 

MAKE A REAL DIFFERENCE

Private Rental Assistance Program

  • Melton, VIC, Australia
  • Permanent - Full time

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

The Private Rental Tenancy Broker will develop and maintain existing and new relationships with key property managers and relevant services that benefit VACCA’s clients, the APRAP program and the organisation. 

Your day-to-day will include:

  • Assessing eligibility and delivering private rental assistance brokerage in line with program guidelines
  • Supporting clients to sustain tenancies through case coordination, advocacy and connection to wrap-around services
  • Building relationships with local real estate agents, landlords and community organisations to expand housing pathways
  • Maintaining accurate case notes and reporting in compliance with funding and organisational requirements.

About You

  • Demonstrated awareness and appreciation of Aboriginal societies and cultures, and commitment to continually build knowledge of such, along with a high level of awareness of the key issues which impact upon Aboriginal communities.  
  • In-depth local knowledge of challenges facing the Aboriginal community and an understanding of the culturally diverse and complexities that can arise
  • Well-developed interpersonal skills, and proven capacity to consult, negotiate and develop networks with a range of stakeholders to achieve mutually beneficial outcomes. 
  • Demonstrated experience in a client-focused role with the ability to deliver exceptional customer service and meet the diverse needs of clients. 
  • Demonstrated task and time management skills with the ability to organise multiple activities, meet deadlines and function independently.
  • Knowledge of tenancy matters and up to date knowledge regarding residential tenancy legislation and regulations

Requirements: Valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5%  loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume. We encourage applicants to view the Position Description prior to applying.

Please click here to download the position description for this role. 

Download File APRAP Broker PD Wst208.pdf

Application closes by November 29, 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

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