Head, Person, Face, Adult, Male, Man, Beard, Smile, Turban, People

Join us and 

MAKE A REAL DIFFERENCE

Case Manager - Family Services

  • Preston, VIC, Australia, 3072
  • Fixed Term - Full time
View favourites
  • Position    : Fixed Term - Full time until 12/10/2026
  • Location   : Preston VIC 3072
  • Salary      : $88,099 - $94,791 based on level of experience, plus super

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) are an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

he Case Manager, Family Services supports Aboriginal children and families referred to VACCA by providing culturally safe, holistic and trauma informed assistance. Working as part of a multidisciplinary team, the role partners closely with parents, carers, and key stakeholders to deliver coordinated support that strengthens families and meets identified needs. This position empowers families to share their stories, participate fully in decision‑making, and work towards self‑determination through respectful engagement and culturally grounded planning.

About You

You’re a skilled Case Manager who builds strong, culturally safe relationships with families through outreach, engagement, and trauma‑informed support. You help parents strengthen their skills, keep children safe, and stay connected to culture using coaching, mentoring, and reflective practice. You listen, adapt to family needs, and create healing spaces at home, in community, and on Country. Collaborative and organised, you work confidently with care teams and partners while keeping family voice, cultural safety, and positive outcomes at the centre.

  • Requirements:
  • Certificate, Diploma or Degree qualification in Community Services, Social Worker and/or substantial experience in these fields.
  • Valid Police Check, a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. 
  • Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

  • A supportive environment that includes comprehensive induction
  • The support of regular internal supervision
  • Professional development and training opportunities 
  • Attractive salary packaging to increase your take-home pay
  • 17.5% loading on annual leave
  • Access to agency vehicles for all work-related travel 
  • Access to Employee support and wellbeing programs 
  • Paid parental leave after 12 months of ongoing employment
  • Opportunity to work and build connection with the Aboriginal Community and culture
  • Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description prior to applying.

Please click here Download File Family Services - Case Manager - FixedTerm PD.pdf to download the position description for this role. 

Application closes by Friday 27th February 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy

Recommended jobs for you 

Training Content Developer - Aboriginal Beginning Practice

Preston, VIC, Australia, 3072
In this role, you'll design and develop culturally appropriate training materials that strengthen practice approaches for new practitioners working in Aboriginal child and family services

AFLDM Convenor

Dandenong, VIC, Australia, 3175
The primary purpose of Aboriginal Family Led Decision Making (AFLDM) is to provide for the protection of Aboriginal children and young people through the involvement of family, culturally relevant practice, and the promotion of community connections.

Senior Case Manager - Nugel

Morwell, VIC, Australia, 3840
The role will have the opportunity to make a real-life difference in the lives of Aboriginal Children and families involved in the child protection system.

Learning and Development Worker - Mental Health and Wellbeing Connect

Dandenong, VIC, Australia, 3175
The Learning and Development Worker will develop and deliver training programs and resources for program staff and users of the Mental Health and Well-Being Connect Centre.

Lakidjeka ACSASS Case Advisor

Chirnside Park, VIC, Australia, 3116
The role advocates the rights and best interests of Aboriginal children in all assessments. planning and decision making.

Sexual Assault Counsellor

Dandenong, VIC, Australia, 3175
The role will be responsible for holding a case load providing appropriate interventions for Aboriginal children, young people, women, and men victims/survivors of sexual assault, and their family members, delivering therapeutic one-to-one counsel...
Dress, Adult, Female, Person, Woman, Boy, Male, Teen, Shorts, Sleeve