Join us and
MAKE A REAL DIFFERENCE
Case Manager - Family Services
- Preston, VIC, Australia, 3072
- Fixed Term - Full time
- Position : Fixed Term - Full time until 12/10/2026
- Location : Preston VIC 3072
- Salary : $88,099 - $94,791 based on level of experience, plus super
The Organisation
The Victorian Aboriginal Child and Community Agency (VACCA) are an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.
Our strength lies with our people.
About the role
he Case Manager, Family Services supports Aboriginal children and families referred to VACCA by providing culturally safe, holistic and trauma informed assistance. Working as part of a multidisciplinary team, the role partners closely with parents, carers, and key stakeholders to deliver coordinated support that strengthens families and meets identified needs. This position empowers families to share their stories, participate fully in decision‑making, and work towards self‑determination through respectful engagement and culturally grounded planning.
About You
You’re a skilled Case Manager who builds strong, culturally safe relationships with families through outreach, engagement, and trauma‑informed support. You help parents strengthen their skills, keep children safe, and stay connected to culture using coaching, mentoring, and reflective practice. You listen, adapt to family needs, and create healing spaces at home, in community, and on Country. Collaborative and organised, you work confidently with care teams and partners while keeping family voice, cultural safety, and positive outcomes at the centre.
- Requirements:
- Certificate, Diploma or Degree qualification in Community Services, Social Worker and/or substantial experience in these fields.
- Valid Police Check, a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence.
- Current COVID-19 vaccination (Strongly Recommended)
What we can offer you
- A supportive environment that includes comprehensive induction
- The support of regular internal supervision
- Professional development and training opportunities
- Attractive salary packaging to increase your take-home pay
- 17.5% loading on annual leave
- Access to agency vehicles for all work-related travel
- Access to Employee support and wellbeing programs
- Paid parental leave after 12 months of ongoing employment
- Opportunity to work and build connection with the Aboriginal Community and culture
- Fitness Passport - allowing you (and your family) access to any of the facilities available on this program
We strongly encourage Aboriginal and Torres Strait Islanders people to apply
Applications should include a cover letter addressing the key selection criteria and current resume.
We encourage applicants to view the Position Description prior to applying.
Please click here
Family Services - Case Manager - FixedTerm PD.pdf to download the position description for this role.
Application closes by Friday 27th February 2026
We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.
VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.
VACCA is an equal opportunity employer and has a smoke-free workplace policy
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