Join us and
MAKE A REAL DIFFERENCE
Case Support Worker
- Frankston, VIC, Australia, 3199
- Fixed Term - Full time
- Position: Fixed Term (April 2027), Full Time
- Location: Frankston
- Salary: $76,376 - $81,906 plus superannuation and salary package
The Organisation
The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.
Our strength lies with our people.
About the role
The Orange Door (TOD) Case Support Worker will provide support to VACCAs Bayside Peninsula Area (BPA) Orange Door Team by undertaking a range of case related administrative tasks, data collection, providing triage to incoming clients, participating in allocation meetings and minute take for the BPA team meetings.
About You
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Commitment and understanding for the values that underpin VACCA’ vision and purpose
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Demonstrated awareness of family violence issues and the impacts on Aboriginal women children and families
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Demonstrated ability to apply flexible, non-judgmental and empowering approach to service delivery.
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Knowledge of local family violence programs, accommodation, legal, health and community services within the region – or the ability to acquire that knowledge.
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Ability to foster positive working relationships with other agencies and experience with shared casework, or group work.
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Good interpersonal skills, sound verbal and written communication skills.
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Demonstrated understanding and application of Family Domestic Violence models (MARAM,), approaches, theories and practiced when dealing with clients.
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Demonstrated understanding and application of Information sharing scheme (FVISS, CISS)
- Requirements: Valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)
What we can offer you
- A supportive environment that includes comprehensive induction
- The support of regular internal supervision
- Professional development and training opportunities
- Attractive salary packaging to increase your take-home pay
- 17.5% loading on annual leave
- Access to agency vehicles for all work-related travel
- Access to Employee support and wellbeing programs
- Paid parental leave after 12 months of ongoing employment
- Opportunity to work and build connection with the Aboriginal Community and culture
- Fitness Passport - allowing you (and your family) access to any of the facilities available on this program
We strongly encourage Aboriginal and Torres Strait Islanders people to apply
Applications should include a cover letter addressing the key selection criteria and current resume.
We encourage applicants to view the Position Description prior to applying.
Please click below to download the position description for this role.
Case Support Worker - BPA TOD PD.pdf
Application closes by 2nd March 2026
We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.
VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.
VACCA is an equal opportunity employer and has a smoke-free workplace policy
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