• Position    : Part Time 22.8 Hours per week - Fixed Term 12 Months
• Location   : Gippsland VIC 3841
• Salary      : $105,570 - $110,350 based on level of experience, plus super

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

Every family's journey begins with a conversation. As the Family Services Intake Coordinator, you will help ensure Aboriginal children and families are met with care, respect and timely support from their very first contact with VACCA. By building strong partnerships and guiding referrals with a culturally safe, family centered approach, you will help connect families to the services that can make a meaningful difference in their lives.

About You

You are a relationship builder who understands the importance of timely, culturally safe support for Aboriginal children and families. You thrive on connecting people, building strong partnerships across community services, and ensuring families are welcomed, heard and linked to the support that best meets their needs. With strong judgement and organisation skills, you can balance referrals, coordinate priorities, and work collaboratively with leaders and practitioners to achieve positive outcomes. You are committed to continuous improvement, value the voice of families in decision making, and bring a strengths based, self determined approach to supporting families and community.

• Desirable:
• At least 2 years’ experience working in a client-facing role in the family services sector.
  Experience working directly or indirectly with intake functions and processes.
  Experience working in Aboriginal organisations and with Aboriginal communities.
  Qualifications in Social Work, Psychology and/or Child and Family Welfare or an equivalent related to community services or willingness to obtain.
• Requirements: Valid Police Check, a Victorian Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. 
• Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities 
• Attractive salary packaging to increase your take-home pay
• 17.5%  loading on annual leave
• Access to agency vehicles for all work-related travel 
• Access to Employee support and wellbeing programs 
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description prior to applying.

Please click here  PD FS IC P10804.pdf to download the position description for this role. 

Application closes by Friday 14 August 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy