• Position    : Fixed Term, Full Time until 31 December 2026
• Location   : Chirnside Park
• Salary      :  Between $88,099.44 - $94,791.84 based on qualifications plus super and salary packaging options

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

The Key Worker (Case Manager) plays a crucial role in delivering intensive case management services for specific TCP clients. This pivotal position focuses on achieving positive outcomes for clients, aligning with case plan directions and cultural support plans for the children and young people under TCP support.

Operating with a concentrated caseload, the Key Worker directly collaborates with the child, their family, carers, and other stakeholders to facilitate changes supporting the child's case plan and desired outcomes. Typically contracted by DFFH, VACCA entrusts Key Workers to meet all DFFH and VACCA case management and reporting requirements.

Key Workers, supported by VACCA, are expected to work beyond traditional program boundaries, demonstrating cultural sensitivity to ensure appropriate cultural supports for Aboriginal children align with their cultural support plans. Responsibilities encompass delivering TCP services, including setting up services, managing ongoing payments, and reporting and monitoring the impact of the child's package throughout their care.

Through vigilant monitoring, Key Workers contribute to the enhancement of the child's care, adapting to changes in the child's assessed needs for continuous improvement.

About You

• Demonstrated commitment and understanding for the values that underpin VACCA’S vision and purpose
• Ongoing dedication to building knowledge and maintaining awareness of Aboriginal societies, cultures, and key issues impacting these communities.
• Eagerness to actively engaging with Aboriginal families and children, along with a basic background in the child and family sector.
• Foundational understanding in child development, attachment, and trauma, with the ability to apply this knowledge effectively when working with Aboriginal children, families, and carers.
• Proficiency in undertaking casework, particularly with families and children who have experienced trauma and may exhibit challenging behaviors.
• Capable of employing culturally safe therapeutic approaches to promote healing and resilience.
• Competence in conducting assessments, including risk assessments, to inform decision-making and interventions.
• Ability to develop, implement, and review plans tailored to the needs of children and young people.
• Advocacy skills to effectively represent and champion the rights of Aboriginal children and families. 
• Well-developed written and computer skills, enabling the preparation of high-quality reports (including court reports) and meticulous maintenance of client records.
• Requirements: Diploma of Community Services, Valid Police Check, a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities 
• Attractive salary packaging to increase your take-home pay
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel 
• Access to Employee support and wellbeing programs 
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume. We encourage applicants to view the Position Description prior to applying. Please click here  TCP Key Worker - Eastern - L4 - Fixed Term until 31 Dec 2026.pdf to download the position description for this role. 

Application closes by 20 January 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy