• Position    : Permanent - Full Time
• Location   : Preston VIC 3072
• Salary      : $88,099 - $94,791 based on level of experience, plus super

The Organisation

The Victorian Aboriginal Child and Community Agency (VACCA) are an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About the role

The Wilam Support Service (WSS) Caseworker plays a vital role in supporting Community by working closely with the Senior Caseworker, Team Leader, and WSS team. This position manages initial client intake and housing assessments, maintains a caseload of eight or more clients, and ensures timely responses to referrals via phone and email.
In collaboration with the team, the Caseworker determines program eligibility and provides culturally safe, respectful, and ongoing case management support to clients, helping them achieve stability and connection.

About You

You’re a dedicated caseworker who thrives in a collaborative team environment. You bring strong skills in client intake, screening, and assessment, and you deliver culturally respectful support to Aboriginal families. You maintain accurate records, ensure compliance with policies and legislation, and actively participate in team meetings and supervision. Committed to professional growth, you embrace training opportunities and uphold VACCA’s values of self-determination and cultural safety. You’re adaptable, ready to assist during high-demand periods, and passionate about making a positive impact in the community.

• Requirements: 
• Flexibility with hours - including evenings and weekends as needed
• Willingness to enroll or complete relevant community services studies
• Valid Police Check, a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What we can offer you

• A supportive environment that includes comprehensive induction
• The support of regular internal supervision
• Professional development and training opportunities 
• Attractive salary packaging to increase your take-home pay
• 17.5% loading on annual leave
• Access to agency vehicles for all work-related travel 
• Access to Employee support and wellbeing programs 
• Paid parental leave after 12 months of ongoing employment
• Opportunity to work and build connection with the Aboriginal Community and culture
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program 

 We strongly encourage Aboriginal and Torres Strait Islanders people to apply

Applications should include a cover letter addressing the key selection criteria and current resume.

We encourage applicants to view the Position Description prior to applying.

Please click here  WSS Caseworker PD 2025.pdf to download the position description for this role. 

Application closes by Friday 30th Jan 2026

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy